by ehoopes | Jul 9, 2018 | Blog
Dear Palm Garden Family, July is Palm Garden GEM Celebration Month. We think that knowing our guests, residents and families’ life story better informs how to care for them. See, we believe to truly care for people we must know them personally. We walk in their shoes;...
by ehoopes | Jul 5, 2018 | Blog
Dear Palm Garden Family, July is Palm Garden GEM Celebration Month. GEMs are the hallmark of the Palm Garden Way. We are empowered and expected to celebrate the life story for each and every guest, member, and resident entrusted to our care. GEMs aren’t identified by...
by ehoopes | Jun 5, 2018 | Blog
Palm Garden of Winter Haven Earns 2018 Bronze National Quality Award [Winter Haven, Florida] – Palm Garden of Winter Haven has been recognized as a 2018 recipient of the Bronze – Commitment to Quality Award for its commitment to improving the lives of residents...
by ehoopes | Dec 22, 2017 | Blog
Dear Palm Garden Family, I want to share with you the best Christmas gift I could imagine. It’s a long story (and most of the good ones are) but I’ll boil it down for you. I was visiting a center yesterday and a team member stopped me and said “Luke, I have someone...
by ehoopes | Dec 21, 2017 | Blog
Good Morning Palm Garden Family, This year at one of our centers the Grinch stole Santa’s “Steven R. Covey” planner. That’s right. Without his planner, Santa wasn’t going to show up. When one of your team members learned of this she said “Oh no you didn’t! Where’s the...
by ehoopes | Nov 14, 2017 | Blog
We celebrate life stories and I want to share one with you. But first, I’d like you to put on your “empathy cap.” Imagine if you were 99 years old. You’re lounging in bed watching one of those morning shows probably thinking “just 3 more months to 100!” and the guy on...
